Do you share a Spotify family account with your friends? Caution: the company throws from the Premium service to those who do not have the same address as the main user.
Sharing access to streaming services to take advantage of family accounts is quite common: not only allows you to get all the juice to the service, we can also access it at a somewhat lower price. Of course: joint purchases are cheaper for those who put the money. The problem comes because, as in Spotify, that can go against the rules of use.
Spotify has begun a campaign with which it is enforcing one of the basic clauses of its Premium Family service: that all members of the plan, six maximum, live under the same address. Otherwise your account will become a free one without the administrator of the plan can do anything.
Spotify penalizes the constituted groups to take advantage of the family plan
As we said, users of these family plans are reporting their expulsion from the Premium account after discovering that their account had returned to free or free status. That is, losing the privileges of listening to unlimited music and finding advertising. Also, the offline lists downloaded to the mobile are also lost.
Spotify should send emails notifying the plan administrator and the connected accounts of the disconnection, but it is not happening in most cases. Myself has happened to me: this morning my Spotify account had become free. I do not share the address with the administrator.
Although the requirement has always been there, Spotify has not enforced it so far. It is to be expected that the family accounts whose members do not share the domicile will be gradually disconnected. There is no other solution but to contact support to unify the addresses; Something quite slow according to my own experience.
What about the other music streaming services?
Although all have a shared family account option, and it is customary to subscribe to group services not necessarily family, the requirement varies from one to another.
- Deezer . The Premium + plan for this service offers access to 6 profiles that, like Spotify, must share their address.
- Google Play Music . Groups of up to 6 accounts in which the requirement is to reside in the same country.
- Apple Music . It is not necessary to share domicile or country: purchases, including subscription to the music service, can be shared among the registered group as “Family”.
Have you also run out of Spotify Premium account? Although it is logical that the family groups are confined to the exclusively family environment, there are also members with kinship traits that can live in different places. And it is not a receipt for Spotify to disconnect from the Premium service without even sending a notice or confirmation.